Jobs

Job Overview

We are seeking a highly motivated and strategic E-commerce and Promotional Merchandising Project Manager to join our team. This role will be responsible for managing and executing the e-commerce merchandising strategy, enhancing the online shopping experience, and overseeing promotional activities. The ideal candidate will be passionate about luxury products, have a deep understanding of online merchandising, and be skilled in project management.

Key Responsibilitie

E-commerce Merchandising

• Product Assortment Management: Manage the digital presentation of products to ensure that luxury collections are accurately showcased online, with a focus on highlighting key products during peak shopping seasons.
• Merchandising Strategy: Develop and execute digital merchandising strategies for the brand’s online presence, ensuring alignment with overall marketing and sales goals.
• UX/UI Optimization: Collaborate with design and development teams to optimize the user experience (UX) and user interface (UI), ensuring the website is visually appealing and offers a seamless shopping experience.
• Content Management: Work with the content team to create and manage high-quality product pages, ensuring consistency in brand messaging and luxury standards across all platforms.
• Inventory and Stock Management: Monitor stock levels to ensure the online product assortment aligns with available inventory. Work closely with the operations and supply chain teams to ensure that best-sellers are properly stocked.

Promotions and Campaigns

• Promotional Campaigns: Plan, execute, and manage seasonal campaigns, flash sales, and product launches, ensuring that promotions align with brand’s aesthetics and luxury positioning.
• Cross-Department Collaboration: Work closely with marketing, sales, and operations teams to integrate promotional strategies into e-commerce, email marketing, and social media campaigns.
• Performance Analysis: Analyze the effectiveness of promotional campaigns using KPIs such as sales data, conversion rates, and customer engagement metrics.
• Exclusive Offers & Events: Design and manage exclusive online offers and events tailored to high-value customers, VIP clients, and loyalty program members.

Project Management

• End-to-End Project Oversight: Lead the execution of multiple e-commerce projects simultaneously, ensuring timelines, budgets, and quality standards are met.
• Stakeholder Communication: Facilitate clear communication with internal stakeholders including the creative, marketing, digital, and sales teams to ensure product alignment and smooth execution.
• Vendor Management: Coordinate with external agencies, consultants, and third-party service providers to ensure the timely delivery of assets, promotions, and campaigns.
• Budget Management: Manage the budget for merchandising and promotional activities, ensuring cost-effective project execution without compromising quality or brand integrity.

Reporting and Analytics

• Data-Driven Decisions: Track e-commerce and promotional performance metrics and generate reports to assess campaign success. Provide actionable insights for continuous improvement.
• A/B Testing: Conduct A/B testing for e-commerce page layouts, product placements, and promotional banners to improve conversion rates and customer engagement.
• Trend Monitoring: Stay informed on industry trends, competitor activities, and emerging technologies to ensure the brand remains at the forefront of the luxury e-commerce space.

Qualifications

Education & Experience

• Bachelor’s degree in Marketing, Business, or a related field. Master’s degree is a plus.
• 3-5 years of experience in e-commerce merchandising, project management, or digital marketing, preferably in a luxury or high-end retail environment.
• Strong understanding of e-commerce platforms, digital merchandising best practices, and online consumer behaviour.
• Proven experience managing cross-functional teams and driving projects from concept to completion.

Skills & Competencies

• Project Management: Strong organizational and project management skills, with the ability to handle multiple projects and deadlines simultaneously.
• Analytical Skills: Expertise in analysing and interpreting data to make informed decisions that improve e-commerce performance.
• Communication: Exceptional written and verbal communication skills, with the ability to influence stakeholders at all levels.
• Luxury Brand Sensibility: In-depth understanding of luxury brands and the ability to maintain the brand’s image and values in all online merchandising and promotional activities.
• Attention to Detail: An eye for detail and a commitment to high-quality execution in every aspect of e-commerce and promotional activities.
• Digital Tools Proficiency: Good knowledge of MS Office Suite (Teams, Outlook, PowerPoint, Word). Proficiency in Excel and reporting tools.
• Creative Thinking: Ability to develop innovative solutions that drive engagement and sales while maintaining brand integrity.

Languages

• Bilingual in FR/English (both written and spoken). NL is a plus.

Why Join Us?

• Innovative Work Environment: Collaborate with passionate, talented individuals within a global luxury brand.
• Career Development: Opportunities for professional growth and learning in a dynamic industry.
• A value-based company
• The chance to make a real difference in a stimulating and sustainable environment